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Customer Support

For support, questions or concerns, please call us at (631)606-2979. (Hablamos Español)

Email us at

Mission Statement: iPhoneScreenDoctor’s mission is to be the leading and most trusted repair solution for iPhone users worldwide – through unparalleled expertise, customer service, and turn-around time.

The promise:

  • You will receive a phone call, text message, and/or email with a diagnostic quote the same day we receive your iPhone.
  • We will not start working on your iPhone until you approve the estimate and authorize the repair.
  • If you do not want to move forward with the repair, we will send your iPhone back to you free of charge.
  • Your iPhone will be repaired and shipped same day you authorize, unless parts must be ordered.
  • 1 year warranty provided on all iPhone repairs (excluding water damage).

Hello iPhone owners of America,

We have felt your pain and seen it as well. We used to operate cellular phone stores and we have witnessed our fair share of broken devices. Now with phones costing so much and containing data that we need at all times, it is imperative that we can get them repaired as quickly and cost efficiently as possible. We understand that you may have precious contact information, photos, videos and files stored on your device. We have husbands, wives, brothers, sisters, daughters, cousins, uncles, aunts and friends who have all broken their phones. Who do you turn to? Good question, since there is no insurance available for high end telephones and not many repair facilities equipped to handle these types of repairs, many people are forced to lose all their data and buy a new device. Now you the consumer have an alternative to losing your valuable info and your favorite gadget to a broken screen, or a faulty button connection. Simply send your device to us and we will diagnose the problem, give you an estimate, upon your approval of the estimate then repair the phone and return the phone to you. All within days of receiving your iPhone! Send us your broken iPhone and we will repair your iPhone immediately.


**Note to all 2G iPhone owners, we repair iPhone 2G models they usually run $150**


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